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Why can't I print after I upgrade to MAC OS 10.10 (Yosemite)?

Published 10/30/2014 08:45 AM   |    Updated 11/17/2014 08:35 AM   |   Answer ID 49247

Why can't I print after I upgrade to MAC OS 10.10 (Yosemite)?

Do the following steps to address the issue:

  1. Go to Spotlight, then enter Terminal and press Enter.
    The terminal window/program opens.
  2. Enter sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in the terminal.
  3. Enter your system OS login password when prompted.
    Note: The password you enter will not appear, which is normal. Be sure to enter the correct password. 
  4. Enter sudo launchctl stop org.cups.cupsd
    Your screen will look similar to the following:

    Last login: Mon Nov 10 16:34:57 on console

    Macintosh:~ lindaterry$ sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
    Password:
    Sorry, try again.
    Password:
    Macintosh:~ lindaterry$ sudo launchctl stop org.cups.cupsd
    Macintosh:~ lindaterry$
  5. Try to print again.
    If the issue continues, contact us for further support.


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